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Coronavirus Resources for Caregivers

The circumstances around COVID-19 change on a daily basis. The media is saturated with terms like “quarantine” and “social distancing,” while schools and local businesses are closing their doors through the end of the month. As a caregiver, you may be feeling increased stress to keep your loved ones safe and healthy. It’s important to focus on the facts of the disease and what actions you can take to prevent the spread. The Center for Disease Control is urging individuals to stay calm and Share Facts, Not Fear.

Below are trusted resources from national, state, and partner agencies. Please note that this is not an exhaustive list, and to regularly consult the Centers for Disease Control and the Florida Department of Health (linked below) for up-to-date information about your community.


Florida COVID-19 Call Center: The state of Florida has set up a 24-hour hotline that is dedicated to answer your questions or concerns. The call center is open 24/7.

  • 1-888-779-6121

Caregiver Action Network HelpDesk: A Care Support Team, staffed by caregiving experts, to help you find the right information you need to help you navigate your complex caregiving challenges. Caregiving experts are available 8:00 AM – 7:00 PM ET.

  • 1-888-227-3640

ElderSource Aging and Disability Resource Center HelpLine: ElderSource Staff are working remotely, however the HelpLine will remain open Monday through Friday 8:00am to 5:00 pm.

  • 1-888-242-4464


COVID-19: What You Need to Know

The Centers for Disease Control and Prevention

The Florida Department of Health

National Council on Aging

Alzheimer's Association

Social Distancing


The Florida Department of Health

Support from Home

ElderSource Virtual Caregiver Support Group: This group is a perfect fit for a caregiver who has a limited schedule or may not be able to physically leave their loved one but still wishes to connect with other caregivers for support.

The Caregiver Space: Provides a safe and open space—at no cost—where you can be real about what it’s like to care for someone dealing with a serious disability or illness.

Caregiver Teleconnection "Coping with the Coronavirus Outbreak While Caregiving": The Caregiver Teleconnection program has one-hour conference calls, at no cost. You can get expert advice, ask questions and talk to other people who are also providing care. This topic takes place March 25, and April 1. Follow the link and select the event to register. The March 18 session has been recorded and will be posted to the website.

Medicare and Scams


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